Paralegal-attorney communication

The following comments are excerpted from a post on South Carolina Trial Law Blog, :

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Dear Attorney:
You could make my job easier and I could be a more effective employee by considering the following:
1. Not everything is an emergency. Please prioritize my work.
2. Return phone calls the same day.
3. Do not micro-manage me, you hired me for my brain and ability to do the job.
4. Do not ask me to lie to the client or anyone else, if you don’t want to take a call. (I have a solid rule: Lie to me, because I won’t lie to your wife when she calls.)
Sincerely,
Your overworked Paralegal

Effective communication with the you attorney is an important component of paralegal professionalism. The topic is covered extensively in The Empowered Paralegal. One comment on the SCTL blog puts it this way:

I think it boils down to training and communicating. The attorney trains the paralegal. Then it’s time for the paralegal to train the attorney. Attorneys forget that paralegals can’t read their minds. Trust me were good! Most of the time, we can read your mind, but every once in awhile we need to meet with you! Once a system is developed for communicating and meeting everything flows — sort of like that VISA commercial (where everyone uses the credit card and all is flowing nicely. Watch out for the one paying with cash).

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