Professional, Empowered Paralegals and Elderly Clients
I’ve returned to Maine for the holidays. During some of the quiet times I am working on my new book, The Empowered Paralegal Approach to Elder Law.” Those of you who have read “The Empowered Paralegal” know that the basic approach to dealing with clients is understanding not only their legal needs, wants and goals, but understanding the client him or herself in a way that allows the paralegal to remove barriers to communication and properly manage the client as a member of the legal team. This takes on a special meaning with elderly clients and often means applying the same principles to the client’s family. Clearly many elderly clients need special accommodations due to diminution in mobility, hearing and sight. However, it is also important for the paralegal to be aware of the basics of psychology of aging and the varying perceptions that clients and their families have of aging, dying and death, as well as the effects that those perspectives have on the client and their families as they work through legal issues.
I am very interested in hearing from practicing paralegals about their experiences with elderly clients and their families. Please contact me by comment here or email me at theempoweredparalegal@live.com with your comments, problems, concerns, accommodations or stories regarding elderly clients.
Tags: book, elderly, elderly clients
Early on in my career an attorney astutely pointed out a basic necessity for elderly clients visiting the office is to be able to find comfortable seating. Reception areas can be filled with low, deep seating making it difficult for an older person to easily stand up. There should be straight backed chairs available in the area. Wheeled, swivel chairs around conference tables may need to be held firmly while a person seats themselves, particularly if they use a cane or other walking aid.
Not sure if this is what you were seeking in your post, but it’s advice that stuck with me and I’ve had many occasions to be glad I made note of it.
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