Posts Tagged ‘advice’

When a client emails from work…

Wednesday, September 14th, 2011

According to ABAJournal.com (in a story brought to my attention through the KNOW: The Magazine for ParalegalsLinkedIn Group forum) the ABA Standing Committee on Ethics and Professional Responsibility has issued an opinion that under the ABA Model Rules of Professional Conduct if a client is emailing his or her lawyer from a work computer or an employer’s electronic device, there’s a good chance that the communication could be intercepted by the employer. This in turn may impose a duty on the lawyer to warn the client “of the potential confidentiality concern.”

This opinion is, of course, only an opinion and it is based on the Model Rules, which may not be applicable to your state. However, it appears well reasoned. While the opinion and the rules themselves apply directly only to the attorney member of the legal team, this is of particular concern for paralegals because in many instances the paralegal is the primarly liason between the client and the law office. This means it will be the paralegal, not the attorney who will have the primary indication that the client is emailing from her workplace and should be warned of the confidentiality implications.

When this happens it is likely that the paralegal will have an inclination to so warn the client. However, “warn” appears to be a form of “advise” and paralegals cannot give legal advice. So, the correct step would be for the paralegal to bring the matter to the attention of the attorney. Alternatively, the law office could have a standard policy together with standard language to address this issue. If would be best to inform the client of the potential problem at the intial interview and request that all email be done through non-work devices and servers. In the event that the client “forgets” there can be a standing direction from the attorney to the paralegal to remind the client via the standard warning language.

Handling Unethical Attorney Conduct: An Example

Monday, December 13th, 2010

From time to time I’ve done posts here on the dilemma paralegals face when working for an attorney who is engaged in unethical conduct. Often a certain amount of judgment is required as to whether the conduct requires the paralegal to report the conduct. I write about this in The Empowered Paralegal: Effective, Efficient, and Professional. There I emphasize,

If you do decide to report, I do suggest obtaining legal advice first from an attorney outside of the one in which you work. Remember that attorney has a firm obligation to keep what you tell her confidential. That attorney can advise you regarding protections to which you may be entitled, the proper authority to which you should report and the correct procedures for reporting. Generally, you will receive immunity from being sued by your employer for slander and libel, and you may be entitled to certain protections against on-the-job retaliation under “Whistleblower” laws. She will help you analyze the situation to determine whether you have the necessary facts, have properly interpreted the facts and validate your decision regarding the proper balancing of interest and integrity.

In fact a paralegal is well advised to seek independent legal advice from an outside attorney in determining whether to report.

I write about this again now because of a proceeding brought against six attorneys in Maine by the  Board of  Bar Overseers. Having practiced in Maine for over thirty years, I am familiar with many of the player in this drama, but the reason I am writing about it here is that the matter involved the theft of $300,000 from an elderly client (of particular interest to me because of the recent publication of The Empowered Paralegal: Working with the Elder Client, wherein I discuss such dangers) which theft was discovered by the attorney’s legal secretary who may very well have been a full paralegal.

The attorney (a member of one of the largest and most prominent firms in Maine) who stole the money has been disbarred for life and served two years in federal prison. The present proceeding is against six members of the firm’s executive board. The Board of  Bar Overseers is alleging they failed to properly supervised and report with regard to the incident. The full story is reported in the Portland Press Herald here and here. However, this is the allegation most pertinent to this post:

According to Davis [Bar Counsel representing the  Board of Bar Overseers – Hi, Scott!], Warren should have begun a thorough investigation of Duncan’s billing practices immediately after his legal secretary came forward with concerns about suspicious checks. Instead, Davis alleges, Warren accepted a false explanation from Duncan and told secretary Ellie Rommel not to seek legal advice from her private attorney.

If Rommel had listened to that advice, Davis alleges, “Duncan’s misconduct would have remained hidden, covered up and never properly reported by any of the firm’s board members as they were required to do.”

But Rommel continued to blow the whistle and consulted with attorney Daniel Lilley, whose interaction with Verrill Dana forced the firm to bring in outside auditors, Davis wrote.

Hence my modification of my original advice: a paralegal in this position should consult an outside attorney not only if they decide to report, but in determining whether a report should be made. This case, whether or not the allegation is true, demonstrates the folly of seeking that advice within the firm.

Professional Advice from Arizona

Sunday, June 13th, 2010

azcentral.com has an article by Justin Doom that collects advice for persons working in offices from local experts including a Phoenix-area firm that specializes in recruiting attorneys, paralegals and receptionists. The advice is much like that given in this blog, but worth the read for the emphasis and clarity of presentation. While cast as “Mistakes to avoid if you want to move up,” it is basic advice regarding professionalism. Here are the headers:

• Be aware of office politics.

• Communicate effectively.

• Hustle and show initiative.

• Sick pay is for actual sick time.

• Avoid excessive breaks.

• Stay off the Internet.

• Dress professionally.

• Be careful with e-mail.

Read more: http://www.azcentral.com/business/articles/2010/06/12/20100612career-mistakes0613.html#ixzz0qkTobekD