Posts Tagged ‘credibility’

Committed To Do Lists and Integrity

Friday, August 24th, 2012

In The Empowered Paralegal: Effective, Efficient, and Professional workload organization and management tools such as “To Do” Lists are discussed extensively. Using a “To Do” list is only helpful if there is sense to the list, so it is important to prioritize. One aspect of this is making eliminate as many items as possible through delegation and other means. In her most recent newsletter Vicki Voison, The Paralegal Mentor, puts an interesting spin on this in a feature entitled, “What to Do vs. Need to Do.” Vicki distinguishes between those things you are committed to doing and those you “want to do” this way:

Your “want to do” list. The items on your “want to do” list are those that you have either chosen to do or feel the need to do. This could include a home improvement project, taking a class, writing an article, etc.

While your personal life or your career may be impacted if you do not do these things, it is your choice. Also, this list is not prioritized so when you decide to do something on it, you may end up choosing a task that will give you a higher return over another task on your list. Also, this list is always subject to change.

Your “committed to” list. Your “committed to” list is made up of the things you have agreed to do for someone or something: write an article, serve as an officer, plan an event, obtain a speaker, etc.

The things you have committed to are critical to your career success. If you do not do them, you lose credibility. If you lose credibility, you lose trust. If you lose trust, your career could be stopped in its tracks.

I started this post quite awhile ago and have since lost the link to Vicki’s article. If I find it, I’ll update this post. At the time I probably intended to make a different point than I am making now. Here I want to emphasize the importance of Vicki’s statement, ” If you do not do them, you lose credibility. If you lose credibility, you lose trust. If you lose trust, your career could be stopped in its tracks.”

As discussed at length in The Empowered Paralegal, a good part of professionalism for a paralegal involves “soft factors” – factors that cannot be measured by billable hours, documents produced, or even high praise from clients for work well done. Integrity, reliability, credibility are crucial. We (or at least I) talk a lot about managing time, workload, dockets, clients, and the attorney/paralegal relationship, but we are seldom interested in efficiency or effectiveness just for the sake of efficiency and effectiveness. The importance of tips like Vicki’s on To Do Lists lies not just in their ability to increase our efficiency and defectiveness, but in the way that translates into maintaining our integrity, reliability, and credibility.  The focus, in the end, is not just on what we do, but on who we are.